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All rights, including copyrights at remain with 1. Elbano Ltd and 2. Aphaia Resort brands and its subsidiaries. Any use of this website or its contents (works, images, button icons, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, trademarks, domain names, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, the “Content”) including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. Any reproduction, modification, distribution, transmission, publication and, in general, any use, even if not expressly mentioned, of our intellectual property rights will be prosecuted in all legal venues.


Data security is important to us and we want to be open and transparent regarding how we collect and handle your personal data. We therefore have a privacy policy that determines how your personal information should be processed and protected. Newbie places great value to your personal privacy and your individual privacy protection. Therefore…


It is important to us that we handle your personal data with great respect. To protect your personal data, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Information systems and software programmes are configured so that personal and identification data are used only when absolutely necessary to achieve the particular processing purpose from time to time sought.

This privacy policy explains how we collect and make use of your personal data. It also describes your rights and how you can exercise them.

It is important that you read and understand the privacy policy and feel secure in our processing of your personal data. You are always welcome to contact us if you have any questions. By visiting our website you are accepting and consenting to the practices described in this policy.

C1. What is a personal data and what is a processing of personal data?

Personal data is any information that may be directly or indirectly attributed to a physical person. Images and sound recordings that are processed digitally can be personal data even though no names are mentioned. Encrypted data and different types of electronic identities (e.g. IP number) are personal data if they can be linked to natural persons.

Processing of personal data is all that happens with personal data. Each action that involves personal data is a ‘process’, regardless of whether it is performed automatically or not. Example of common ‘processes’ are gathering, registration, organisation, structuring, storage, processing, transmission and deletion.

C2. Who is responsible for the personal data that we collect?

Our company, ELBANO LTD is registered in Greece, 87th Lamprou Katsoni St., Agioi Anargyroi, 13561 Athens and remains your personal data controller.

C3. What personal data do we collect about you as a customer and for what purpose (why)? Legal Basis. Storage Limitation

For Newsletter subscribers: purpose is to be able to communicate to newsletter subscribers the latest news, invites to special events, offers and more, to communicate to subscribers via email, your email. Based on consent the process is necessary to be able to keep our promise to our customers; inform them of latest news, invites and special offers. The process is completely voluntary and takes place only when a customer chooses to become a subscriber. We save data as long as the customer choose to stay as a subscriber. If a customer has been inactive for 36 months we may remove the customer from our subscription list.

For Analytics: purpose is to evaluate, develop and improve our service & products for existing and future. Processes performed in order to support our strategic plan for new business locations, develop and improve of our range, analyze conversions, open rates and click rates to understand what offers to provide and what items to highlight in order to be more relevant to our customers.

Please note: This analysis is based in the data we collect (e.g. search history, age and gender) and you are sorted into a customer group (so-called customer segments) The analyses is then done on an aggregated level with the help of unidentified data, without any connection to you as an individual.

Categories of personal data

Where you live, correspondence and feedback regarding our services and products, history or orders, technical data relating to devices used and settings (such as language setting, IP address, browser settings, time zone, operation system, screen resolution and platform), gender, onsite visits: such as which pages were visited, response times, download errors, how you reach and leave the service etc.

Our legal basis when processing your personal data for the purpose to develop and improve our service & products, is based on our legitimate interest. We may also use personal data received from cookies to improve our service & products. Our legal basis when using cookies for the process is consent.

Storage limitation

We save data as long as it is necessary for the legitimate purpose and longest for 36 months from the time of collection. We can clean out all data before 36 months upon the request of a customer when they asked to be “forgotten”.

For shopping experience: Purpose is to give our existing and future customers a greater value by integrating with the brand. For existing customers, it means a faster checkout process. For our future customers it means they can get more information about our products. So we are interested in personal data such as email, shopping cart/desired items, name, address. The process is necessary so as to be able to give our customers a greater value and extend their relationship with our brand. The processes are completely voluntary and take place when a customer chooses to activate the particular service.

Storage limitation

We save data as long as it is necessary for the legitimate purpose and longest for 36 months from the time of collection. We can clean out all data before 36 months upon the request of a customer when they asked to be “forgotten”.

From where do we collect your personal data?

C4. Who can we share your personal information with?

Personal data will not be shared with third parties, natural persons or legal entities, that are unrelated to, or that do not operate a business, professional or technical function for 1. ELBANO Ltd and/or 2. Aphaia Resort brands. We share your data with the following partners: Our distribution partner, Marketing (print and distribution, social media, media agencies or advertising agencies), IT services (companies that handle necessary operations, technical support and maintenance of our IT solutions), our potential online platform. We share data to be able to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

We will disclose your personal information to third parties if the following events occur: In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets. If all or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of service, policies and other agreements; or to protect our rights, property, safety or safety of our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your personal data will not be disclosed to third parties for their own marketing purposes.

Your rights as registered

Right to access: We are always transparent about how we process your data. If you would like a deeper insight into what personal data we may hold about you, you can request access to the information. Please note that if we receive a request for access, we may ask for additional information to ensure the efficient handling of your request and that the information is provided to the right person.

If you have questions about a register extract, please contact us.

Right to erasure and right to rectification:  You have the right to demand ELBANO Ltd to delete your personal data without undue delay. You are entitled to access information regarding the content of the personal data we process, and you are entitled to request a correction if any information is found to be inaccurate.

If you would like to access your registered data more than once a year, we charge a small administrative fee. Under certain circumstances you may have personal data deleted, for example, if you have not given your consent or you have withdrawn your consent.

Right to object to certain types of processing and direct marketing: You are always entitled to avoid direct marketing and to object to all processing of personal data based on a balance of interest. For example, you always have the right to end your newsletter subscription whenever you wish.

Just contact us or click on the unsubscribe link at the end of the newsletter.

Our emails may, from time to time, contain links to websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Should you subscribe to a third-party website or newsletter, you will have given your consent independently. We will not share your personal details with any third-party company.

We take personal data protection very seriously and if you have any questions in these matters you can always contact us

Changes to the policy

We reserve the right to amend these policies at any time. All amendments to these policies will be posted online. However, continued use of the site will be deemed to constitute acceptance of the new policies.